Microsoft reported that most of its Outlook and Teams services were restored by Monday evening after experiencing over 24 hours of technical issues. By Tuesday afternoon, the company confirmed a full restoration, although there were still some issues with Outlook on the web affecting a small number of users.
At the peak of the outage, tracking site Downdetector recorded more than 5,000 user-reported problems, though this number likely underestimated the full scale of the disruption. Microsoft posted an update, stating that all impacted services had been restored, except for Outlook on the web, which was still being worked on.
By Monday afternoon, Microsoft had implemented a fix, leading to a sharp decline in outage reports. However, recovery was slower than expected, and by 2 p.m. ET, the company acknowledged ongoing delays in fully resolving the issue. Despite progress, the company didn’t provide an exact timeline for complete restoration.
While the outage affected many office workers, some users in the U.S. found a silver lining, enjoying a brief break ahead of the Thanksgiving holiday. Although this incident was significant, it wasn’t as severe as other tech outages this year, such as the CrowdStrike software failure that caused widespread disruptions in air travel, hospitals, and businesses, resulting in over $5 billion in losses.